SHIPPING, EXCHANGES, RETURNS AND PROMOTIONS.

IMPORTANT:

All products WALLBES are customized and created on demand, Please check the models, sizes, colors and letters to avoid changes and returns as much as possible.

Any If you have any questions, we are at your disposal to help you: Write us an email to info@wallbes.com or through the form of contact and you We will respond before within 24 working hours.

1. SHIPMENTS:

  • The orders are prepare Monday to Friday. Orders placed during the weekend or holidays will be processed from the next business day.

  • All orders are carefully prepared in our workshop, so they must arrive in perfect condition. If this is not the case, please contact with us.

  • Important: Due to the saturation of courier companies during During Black Friday, Cyber ​​Monday and Christmas, some shipments may experience delays in delivery. If your order has not been delivered within a reasonable time, contact with us.

  • We ship to all of SpainBelow we detail the courier companies responsible for the transport and delivery of the orders:

  • Shipping to Europe. Below we detail the courier companies responsible for the transport and delivery of the orders:

        2. EXCHANGES AND RETURNS

        All products WALLBES are customized and created on demand, Please check the models, sizes, colors and letters to avoid changes and returns as much as possible.

        GRADES:

        • The maximum period to request a change or return is 14 calendar days from when the order is received.

        EXCHANGE AND RETURN CONDITIONS

        • Changes or returns of personalized products will not be accepted.
        • It is essential that the products subject to an exchange or return are in perfect condition and without obvious signs of use, otherwise said exchange or return will not be accepted. It is the customer's responsibility to provide appropriate packaging to ensure that the products are in perfect condition and without obvious signs of use. returned products are in perfect condition.

        • The costs associates are the responsibility of the buyer.

        • To request a refund, send an email indicating the order number and full name to info@wallbes.com
        3.DISCOUNTS AND PROMOTIONS POLICY

        Please note that our discounts and promotional codes cannot be combined with each other. You can only apply one discount or promotion code per order, according to the our policies.

        None of our discounts will be applicable to items that are on sale promotions.

        We appreciate your understanding and invite you to take advantage of the promotion that best suits your needs.